Continuing Education Courses Achieved

• Everything You Need to Know About Errors and Omissions Coverage 
• Your Estimate Is Just A Little Unwell
• Mastering Commercial Insurance
• Substantial loses and Law & Ordinance
• Can Water Damage be Aged?
• The Public Adjuster Claim Submission Package
• Effective Alternative Dispute Techniques in the New Insurance Claim Landscape
• Establishing Causation in Commercial Claims
• Navigating The Treacherous Path Forward. Fair & Prompt Claims Resolution.
• Top Ten Rules for Public Adjusters: Statutory Record Retention & Effective Communication Strategies
• How Public Adjusters and Attorneys can Work Together
• Deposition Rules - Providing and Successful Testimony
• The Importance of Professionalism in Public Adjusting
• Anatomy of Insurer Fraud
• The Public Adjuster Estimate - Getting it Right
• 2023 Case Law Update
• Avoiding pitfalls prior to litigation by the Professional Public Adjuster
• FAPIA 2023 Legislative Update
• Assessing Roof Damage, Cause and Origin
• Brave New World of Appraisals
• The essentials of RCV/ACV estimate requirements and roof damage claims
• 30 Second solutions - It's not what you know - It's what you can show
• 2022 Law and Ethics update
• Dispute Resolution Avengers
• Examining the Examination Under Oath
• Don't be a Joker on Commercial Claims
• What the New Legislation Means to You
• Estimating in a Flash - Essential Skills for Documenting Losses
• Coverage Defenders - Is it Covered?
• The Condo, HOA Justice League! Teaming up with Boards, Managers and Attorneys to become a Claim Hero
• Assembling a Team of Experts
• Supercharge Your Business Income Claims to Rescue Lost Profits and More
• Answering the Most Pressing Issues in the Industry
• Preparing for Battle: Championing the Professional Claim File
• Bad Faith Basics
• Construction & Insurance Law: What you need to know about Insurable Interest
• Don't Get Caught in the Storm: Construction project practical considerations during hurricane season
•  2019 Florida Case Law update
• The difference in coverage issues arising from Hurricanes Irma and Michael
• The evolution of managed repair
• New twists on negotiation strategies
• Windows, can you see clearly now the wind has gone
• Public Adjusters and the claims profession. Why professional public adjusters are vitally important
• The ABC's of appraisal vs litigation
• Proving your loss
• Condominiums, Co-ops and HOA definitions, coverages and differences
• The business of public adjusting. How to run a successful enterprise
• Extra contractual damages and bad faith. What, when and how a public adjuster can help the insured
• Can the roof be repaired
• Business interruption
• Timing is everything, Documenting and diarying your claim file from start to finish
• The Business of Commercial Claims
• Notice Reporting and Mitigation. The Dos and Don'ts of Handling Late Discovered Claims
• FAPIA Guide to Mentoring an Apprentice, Part 1
• Don't Drown in Water Exclusions. Navigating The Current
• Public Adjusters on Being an Ethical Superhero
• Errors and Omissions. Public Adjuster and Agent Liability
• Burdens of Proof
• Proving Extra Contractual Damages. Understanding How Bad Faith Works
• Getting Your Claim Paid Through Mediation and Appraisal. A Course on Alternative Dispute Resolution
• Public Adjuster Law Course 2016
• Communication Strategies for Success
• Electrical Claims - Assessing Fire, Water and Lightening Damage to Electrical Systems
• The Art of Negotiation
• Managing Managed Repair Claims
• Condo's Coverages and Unexpected Complications
• A View From The Other Side (The Insurance Carrier's Perspective)
• Effective Use of Experts by Public Adjusters to Resolve Claims
• Hurricane Matthew - Tips You Need to Avoid Getting Swamped by the National Flood Insurance Program
• Plumbing Losses: Past, Present and Future
• Overview and analysis of current issues relating to Florida homeowner's insurance March 2015
• Adjuster Case Law
• Ethics for Florida Adjusters
• Principles of Insurance Fraud
• Introduction to Insurance Fraud Investigation
• Homeowners Policy Law
• Marine Insurance Law and Adjusting
• Current Changes to Policies, Coverage and Caselaw
• Legal and Insurance References to Consider With Claims
• Emerging Issues in the Forensic Investigation of Building Envelopes
• Anatomy of Hurricane Wilma Damage to Twin High Rise Building in Miami
• Tests Insurance Companies Recognize
• Refuting Denied Damages for Roofing Systems
• Environmental Claim Considerations
• Mold Remediation
• Understanding Water Damage Restoration
• Advanced Water Damage Restoration
• Air Duct and A/C Cleaning and Restoration
• Ethics in Modern Society
• Fine Art Claims
• Attended National Flood Insurance Program (NFIP) Adjuster Certification
• Attended NFPA Intro to Lender Compliance Webinar
• Oriental Rugs: Valuation, Restoration and Cleaning
• Public Adjuster's Mission: Protect the Blown Away Policyholder
• Causation Concepts for Public Adjusters
• Coordinating Civil & Criminal Arson Investigations for Public Adjusters
• Public Adjuster's Guide to Chinese Drywall Claims

Industry Related Publications

• Delay, Deny, Defend By: Jay Feinman
• When Words Collide By: William Wilson, Jr.
• Wow I never Knew That By: Christopher Boggs
• The Claims Game by: David Skipton, PCLA, LPCS, SPPA, AIC
• Pay UP by: Attorney Chip Merlin
• Tile Council of North America (TCNA) Handbook for Ceramic, Glass and Stone Tile Installations 2014
• ANSI/IICRC S500-2006, 2015 & 2021 Standard for Professional Water Damage Restoration
• Common Perils of Ceramic Floor Tile Systems by:  Bart B. Barrett, P.E.1 and James M. Falls, E.I.